Our services

Core HR Services

All clients receive our core service offering in addition to an organizational review after signing up. This foundational offering consists of the following, along with an additional 8 hours in the first month:

  • Review of the organization’s current status and discuss urgent needs
  • Review essential document package (employee handbook, offer letter templates, etc.) and create/modify as needed
  • Review/modify existing company policies as needed
  • Provide strategic and tactical business partner support to leadership team

Strategic Partnership

Integrated as your fractional HR executive
  • Recruitment process design
  • Employee, brand, and culture
  • Total rewards (compensation and benefits) strategy
  • Organizational design/headcount
  • Policy Design

Tactical HR Support

Advising and helping manage the day-to-day
  • Employee relations issues
  • Investigations
  • Employment terminations (process and management)
  • Market compensation reviews
  • Job description and FLSA exemption review
  • OKR and SCRUM training

Software and Services Consulting

Assistance finding and implementing optimal platforms and providers
  • HR software selection (HRMS, PEO, ATS, etc.)
  • Specialist service provider selection (Immigration assistance, legal, executive coaching, etc.)

Core Service Breakdown

Recruitment Process Design

Defining your organization’s hiring process: how to assess, who is involved at each stage, communication with candidates, etc.

Reviewing existing employment policies to ensure they are clear and compliant (from vacation to non-harassment). Providing an employee handbook if one does not exist.

Designing the process to be in compliance and reviewing each potential termination to consider risk.

Conducting formal investigations as needed (privately interviewing parties associated with significant employee relations incidents).

Reviewing individual job descriptions and considering FSLA compliance.

Reviewing compensation for existing or new roles on an ad hoc basis.

Review to ensure contractor agreements are in compliance (pass non-employment “test”), contract language, etc.

Review and advise on major regulatory/compliance changes.

Manager and Employee Business Partner Support

Fielding questions from employees and managers on a variety of topics. Coaching managers on difficult conversations, managing performance issues, intra-team personnel issues, etc. The Business Partner role is the core function of an organization’s employee-facing HR team.

Assist in finding various specialists within a Human Capital context as needed. This may include assistance with legal representation, immigration, leadership development, role-specific professional development, DEIB, etc.

Advise on organizational structure, succession planning.

Receiving and responding to complaints raised by employees on numerous potential issues, (potentially related to claims of harassment, discrimination, or disparate treatment/impact).

Reviewing compensation strategies and benefits offerings if necessary. On a project-basis, may build new systems or offerings, considering both cost to the company and the need to create a compelling package to boost hiring and retention.

Review existing software platforms and make recommendations based on gaps or opportunities. Assist with selecting new systems as needed. This may include HRMS (Human Resources Management Systems), Payroll/HRMS, PEOs (Professional Employment Organizations), ATS (Applicant Tracking Systems), etc.

Design PIP planning, review with managers on an ad hoc basis.

Review and make suggestions, or on a project-basis design and implement new systems.

Note: Due to the generalist nature of the HR Business Partner role, this is not an exhaustive list, but illustrates the core services provided with more detail.

Core Service Pricing

Tier 1 | <10 Employees

$2,000: Monthly with 6 month commitment

$2,200: Monthly

Includes foundational offering plus Business Partner support* for the leadership team up to 8 hours per month after initial review period.

$2,500: Monthly with 6 month commitment

$2,750: Monthly

Tier 1 support, plus Business Partner support* for leadership and general employees up to 10 hours per month.

$3,000: Monthly with 6 month commitment

$3,300: Monthly

Tier 2 support, plus Business Partner support* for leadership and employees up to 12 hours per month.

$4,200: Monthly with 6 month commitment

$4,800: Monthly

Tier 3 support, plus Business Partner support* for leadership and employees up to 16 hours per month.

*Additional Business Partner support available beyond guidelines listed above at a rate of $200 per hour.

*Recruiting services are billed separately, per hire.

Additional Services

Tern HR can manage your recruiting process, bringing decades of experience with talent acquisition processes to your organization. From process design to candidate sourcing and screening, Tern HR can jump in and find the talent you need.

  • Pricing is determined based on the scope of the search. 
  • This service is separate from core HR offering.

Tern HR’s team can manage larger-scale HR initiatives that are crucial to  the success of your organization, and which may be outside the scope of core HR services.

Examples of project-based support could be:

  • Compensation System development
  • Benefit offering design and selection
  • Reduction-in-Force planning
  • Performance Review System design
  • Pricing developed ad hoc depending on scope of project
  • This offering is separate from core HR offering

While Tern HR’s core offering does not provide full administrative support of HR, Payroll, and other areas related to employment within your organization, we can provide fractional support for this as well. Utilizing this service at Tern HR will still provide you with a significant cost savings versus hiring full-time administrative staff, and one represents one fewer person you would need to manage. 

  • Flat monthly fee, depending on scope.
  • Separate from core HR offering.

Talk to us

Interested? Have any questions? We are always open to discuss your company's HR needs, and how we can help.

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